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TERMS OF USE

Introduction

www.motoparts22.com website is an online shopping store selling products (hereinafter referred to as online store or website) that created and runs the company called PANAGIOTOPOULOS SPYRIDON & SIA EE, located in Palini , Attiki, St Athanasiou 13 and legally represented with AFM 800438350 and Tax Office Pallini , contact email address motoparts22@gmail.com, hotline of the shop: 210 6666622, (hereinafter abbreviated as the Company).

The following terms and conditions will apply to the use of the shop with the brand motoparts22 located online at www.motoparts22.com. Each user who enters and deals or make use of the services of the shop (hereinafter referred to briefly "visitor" and / or "user" or "customer" depending on whether it is limited to only visit the store or out and order and sale of products) deemed consent and unreservedly accepts the following conditions bellow, without exception. If someone does not agree with these terms, then must the responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the shop.

Terms and Conditions

The Company reserves the right to modify or revise freely the terms and conditions of use and trade of the online store, whenever it deems it necessary, it undertakes to inform consumers of any change in the pages of this online store. Contracts through the shop compiled in Greek language.

Information and Products

H COMPANY representation as to the accuracy, truth and completeness of the information listed in the online shop, regarding the identity of the COMPANY and the provided through e-commerce transactions. The company, in good faith, is not responsible and is not bound by electronic data entries made in error / mistake in the common experience and shall be entitled to correct these whenever perceive their existence.

Disclaimer

The Company of the operations of the shop is not responsible and can not be held liability for any possible damage or injury resulting from the cancellation of orders, failure to perform or delay in executing them, for any reason. We do not guarantee the availability of the products displayed in the online store, but updated with the holdings data for the availability or unavailability of the customer concerned and responsible in case of changes in these factors, time to inform their customers about the unavailability so in this case no further liability can not be held. The online store provides the content (for instance information, names, photos, illustrations), products available through the website "as is". Under no circumstances shall the Company civilly or criminally liable for any damage (direct, special or consequential, which, without limitation, alternatively and / or: loss of profits, data, lost profits, compensation, etc.) That may be been visiting the shop or third reason is related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available from this and / or any non authorized third party interventions to products and / or services and / or information available through it.

Copyright

All content of the shop, including trade names, trademarks, images, graphics, photographs, drawings, texts etc. are the intellectual property of the COMPANY and are protected by the relevant provisions of Greek law, European law and international conventions or intellectual property of others for which the Company has received a license for its own needs and exclusively for the operation of the shop. Any copying, transfer or create derivative works based on this content or misleading the public about the real provider of the shop. The reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written consent of COMPANY or any other copyright holder. The names, images, logos and trademarks listed and describe the online store with the brand motoparts22 or products COMPANY or third parties, are assets of COMPANY or third parties respectively, protected by applicable trademark laws. Their use in the online store does not under any circumstances permit or right of use by third parties.

User Responsibility

The user / customer agrees and undertakes to use the services, information and online store data as provided by law and by the rules of good faith and practices. Undertakes to use the online store motoparts22.com brand: 1. Mission, publication, send an e-mail or otherwise transmit any Content that is illegal for any reason, causing unlawful attack and damage to the Company or any third party or infringes confidentiality or privacy of information of any person 2. Mission, publication, send an e-mail or otherwise transmit any content that causes a breach of morality, social values, etc. are minors 3. Mission, publication, send an e-mail or otherwise transmit any content for which users have no right to transmit under law or valid contracts (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements), 4. Mission, publication, send an e-mail or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind 5. Mission, publication, send an e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destruction or equipment in operation of any computer software or hardware, 6. intentional or unintentional violation of applicable laws or rules, 7. harassment third parties in any way, 8. collect or store personal data about other users.

Limited license

The motoparts22.com, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, transferable, personal, limited right to access, use and display this site and content elements. This license does not transfer title to the website and the information and is subject to the following limitations: (1) you must retain all copies of the site and details of all annotations concerning copyright and other proprietary rights, and (2 ) you can not modify the Site and data in any way or reproduce or publicly present, or distribute or otherwise use the Site and the information for any public or commercial purpose, unless otherwise permitted by present.

Links on the website www.motoparts22.com

The links (links) mentioned in the online store, leading to pages of the store or in some cases lead the user to move it (online store) to other providers websites, etc. business Associated these sites are not under the control of COMPANY and COMPANY is not responsible for the contents of any such web site or any link contained in an associated web site, or any changes or updates to such sites. The Company is not responsible for the emissions of the Internet or for any form of transmission received from any linked site. The Company is providing these links to online store, only to facilitate the use of the shop, their use is not mandatory for the visitor / customer and that referred to the online store does not imply that the Company endorses or accepts its contents them.

Privacy

H COMPANY has created this site for the sole purpose of serving their clients. The motoparts22.com website is simple and friendly to use and designed to meet the specific needs of each user. To achieve your convenience, it is important that you, our customer, understand that you must provide specific information concerning the processing of your order, which are preserved by us.
This Privacy Statement and the attached to this Terms and Conditions of this site describe the method of collecting data from the website motoparts22.com, the use of this information by us and the terms and conditions of use of this website. This Privacy Statement relates solely to your personal data that you provide us during your order on this website.

Generally

The information provided voluntarily by users of this website, used by motoparts22.com, so users have direct and effective communication with the store, provides answers to specific questions posed and then be served and executed their orders. The information gathered through the motoparts22.com website are designed to measure the number of visits, to determine customer requirements for more products and facilitate the synnalages with the company. The motoparts22.com not distribute to any other organization or partner not associated with motoparts22.com e-mail addresses or any other information concerning users and customers.

Collection of information

The motoparts22.com designed the website so that users can visit without having to reveal their identity unless they wish. Asked visitors to our website, to provide us with personal data only if they want to order product (s) to register on our website and / or send email to motoparts22.com.

Use of Information. The motoparts22.com collects four types of information about users: (1) information the user gives us when registering as a customer, (2) information the user gives us to execute the order of the motoparts22.com. Upon completion of any order form on our website, you will be asked your name, address, zip code of your area, your address, your telephone number, credit card information, the payment method order. Additionally you can request more specific information, such as dispatch - delivery of an order, billing information or details about the offer you have requested. The motoparts22.com use the information you provide during the electronic submission of the form in order to contact you regarding (i) the delivery of order at your place, (ii) to confirm and identify the client any necessary case, (iii) new or alternative products offered by motoparts22.com, (iv) special offers motoparts22.com, (v). You can choose whether or not to receive such communications from motoparts22.com sending your request via e-mail to the email address motoparts22a@gmail.com

Access to Information.

Every great ease ordering requires collection of personal data, for delivery or booking an order. Also to use a credit card for the cost of which require identity verification documents legitimate owner first and only time guaranteed in every case. Any documentary evidence and document certifies and declares the customer’s identity remains strictly confidential and is only controlled by the relevant responsible department of motoparts22.com. The by your presentation of your personal data, consent means that these data are used by motoparts22.com officials for the reasons mentioned above. The motoparts22.com requires his employees and maintainers of the website to provide users-customers of the security level indicated in this Privacy Statement. In any other case the motoparts22.com can not share with others your personal information without your prior consent, unless required to do so by legal means. Please note that under certain circumstances permitted or required by law or judicial decision based on the collection, use and disclosure of your personal data which is collected online without your behalf prior consent (for example in case judgment).

Cookies

The motoparts22.com able to use cookies as part of the facility and operation of services through the website. Cookies are small files (text files), which is sent and stored on the user’s computer, allowing sites like motoparts22.com, operate smoothly and without bugs collected multiple user options, to identify frequent users to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to computer users and the files kept on them. We use cookies to provide you with information and to process your orders and to each exit from your site automatically deleted. We must keep in mind that cookies are absolutely necessary in order to operate properly and smoothly website www.motoparts22.com.

Correction, Modify or Delete Information

The motoparts22.com allows users to correct, change, add or delete data and information presented in motoparts22.com. If you choose to delete any information, motoparts22.com will act to remove this information from the files directly. For the protection and safety of the user motoparts22.com will try to ensure that the person who made the changes are actually the same person with the user. To access, change or delete your personal data to report problems with the operation of the Site or make any query contact motoparts22.com through www.motoparts22.com or via e-mail in electronic address motoparts22a@gmail.com. The change or correction of your personal data may also be made via the registration page of motoparts22.com. Please note that we will do everything possible to protect your personal data, but to protect your password to our website depends on you.

Transaction Security

The motoparts22.com undertakes to ensure the security and integrity of data collected about users of its website.The motoparts22.com has adopted procedures that protect the personal data that users provide the website or provide any other means (eg. Telephone). These procedures protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that the information is accurate and used properly. Your connection to this is safe because we use SSL (Secure Socket Layer). SSL technology is based on a code key to encrypt data before sending through (SSL) connection. The screening between the data and the Server is based on the unique key to ensuring full contact. The browsers (browsers) Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and suggested their use to connect to the website of motoparts22.com.

Periodic Changes

Constantly the motoparts22.com expand, update and improve its website, and on such products and services, and will renew this policy. We recommend you read this procedure at regular intervals in order to be notified of any changes to the content of this privacy policy. This policy will be amended from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures that apply motoparts22.com

If using this website you accept and consent to this Privacy Statement as well as the terms and conditions of use of the website, which are announced through this.

Returns Policy

COMPANY supporting your E-Commerce enables, through the fullness of descriptions which display its pages, to enjoy the privilege of direct contact with the products available on the screen of your computer quickly and easily.
Wanting to highlight the benefits Internet use in our daily purchases below we present the terms and conditions return defective products or not.

Returns the accidental delivery

In all cases delivered other than sold, by type or quantity or missing property which has previously concluded in writing with the Company the customer returns the product to be tested and the mistake was noted. In this case the costs of returning goods to the company and the costs borne by the customer return the Company is sufficient for compliance with proposed by the company way back.

Returns of defective products

In the event that any kind of bearing manufacturing defect if it is satisfied by the authorized repairer providing the warranty, or if the Company provides directly the warranty itself the following applies:

  • The return of the product replacement should be done together with all the documents accompanying the product (eg ITT, Ap. Retail etc) and full packaging. If a defect is found later delivery and packaging there or also if the packaging of the product received by distributors in delivering the kind of not the product packaging required.
  • The return of products through courier, or the shop from the Company under the trademark "motoparts22.com". In return cases via courier, o customer shall bear the costs of sending to the Company and the Company shall bear the shipping costs of the replaced or repaired product.
  • After returning the products is checked the defect reported by the customer and then contact for information on the test results.
  • Once found the defect, performed repair, or replacement of the product, otherwise cancel the transaction if it is not possible to repair the product within a reasonable time and can not be found by the COMPANY other product corresponding or better characteristics or equivalent value to replace . In case of cancellation of the transaction the return of the original purchase money is made in the same way they had made the initial payment of the customer to the company.
  • In particular, if charging by credit card company will be obliged to inform the issuing bank to cancel the transaction and the bank will proceed then to any act provided under the contract drawn up with the client without responsibility COMPANY now . COMPANY upon information that bears no responsibility for the time and manner of execution of reversal, regulated by the abovementioned contract. In case of payment by cash, if the customer had chosen the option "Cash" will be made with money back to him from the store of COMPANY or by bank customer’s account. If paying by bank transfer will be reverse bank transfer from the accounts of the COMPANY to the customer.
  • If goods are returned damaged or incomplete, the online shop has the right to claim compensation from the client, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally any way totally or partially offsetting its claim this to the client.

Product returns, which are defective on delivery (DOA)

The return of products, which are defective on delivery (DOA) will be accepted within seven (7) calendar days of delivery thereof to the customer. Simultaneously, the product should not be damaged and have all original documents accompanying the product (eg D.A.T., Ap. Retail etc) and full packaging. In these cases the following applies:

  • The product is received and checked to ascertain that specified by the customer defect.
  • Provided that you have previously received and tested them by the company, will sort replacement in a similar new one, or in case of unavailability of another new product equivalent quality and price, otherwise if the customer does not want replacement, will be return of the original purchase money to the customer. The refund is made in the same way they had made the initial payment of the customer to the Company as mentioned above.
  • Shipping costs both for returning products to the Company and to return to the CUSTOMER the replaced product borne by the Company.
  • If goods are returned damaged or incomplete the online shop has the right to claim compensation from the client, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally any way totally or partially offsetting its claim that to the customer.

Return non-defective products - Right unjustified withdrawal from the customer

CUSTOMER has the right to rescind the purchase contract within a period of 14 calendar days of delivery and even when they are many products on the same order of delivery of the last and when there Product delivery obligation at regular intervals from the tradition of the former. The withdrawal is subject to the following conditions:

  • The withdrawal is unjustified and at no charge if the item the client has already delivered must return the product exactly the situation that has received it, with all its components, the forms that accompany it and its packaging in perfect condition. The return type is accepted only if the first buyer has paid any amount charged by the company to send the kind to him and shipping costs for returning the item.
  • The declaration of withdrawal is exercised in writing or electronically and the Company is obligated to send confirmation of receipt of withdrawal statement as soon as it come to this.
  • Following the withdrawal statement, the Company is required to pay the price eisepraxeto most within 14 days of receipt of goods.
  • Not reimbursed delivery shipping if the customer had chosen delivery other than the least expensive type of standard delivery offered by the Company.
  • The refund to the customer, will be by the same means by which the original collection was made as mentioned above.
  • The customer is liable to compensate the company if he did use other than that which is necessary to establish the nature, characteristics and functioning of the goods in the run up to the declaration of withdrawal. The discovery of the nature, characteristics and functioning of the goods should be based on the information provided on the outer packaging of each product, and additional information provided by the company, however, without opening the packaging of the products and enter running good. The company is willing to inform the customer about any question about the nature and function of products providing additional information material, electronically or otherwise. In case of purchase of the product, the package opening or entry into service of products the value is automatically reduced as the product is marked as used and the customer has to compensate the company for the reduction in the value of the product. Reducing the value of opening the package and consequences of the classification of the product as a second-hand is examined individually and is determined by the company and is usually around 20% -30%. The Company may agree with the customer the compensation of even mutual offsetting.
  • If goods are returned damaged or incomplete the online shop has the right to claim compensation from the client, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally any way totally or partially offsetting its claim that to the customer.

Online Dispute Resolution - ODR

Is your complaint about a good or service you purchasef from our online store? If it is, you can complain using this site. You will need to choose a dispute resolution body to deal with the complaint. This is something you and MotoParts22.com have to agree on.

Each dispute resolution body has its own rules and procedures. They’re usually simpler, quicker and cheaper than going to court.
Dispute resolution bodies in the EU.

You can do everything online in 4 main steps:
  • Submitting a complaint.
  • Agreeing on a dispute resolution body.
  • Complaint handling by the dispute resolution body.
  • Outcome and closure of complaint.
The different stages in the procedure.
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